Your agreement with Marsh Flooring
Welcome to Marsh Flooring. By using our website, placing an order, or engaging with our services, you agree to these comprehensive terms and conditions. They are designed to ensure a fair and transparent experience for all our valued customers in Manchester and beyond.
Understanding your purchase and project
When you choose Marsh Flooring for your high-quality flooring solutions, whether it's hardwood, laminate, vinyl, or carpet, please note that pricing and project timelines are subject to change if the initial details of your project evolve. We commit to providing quality materials and professional installation services. To ensure smooth progress, customers must provide accurate information, grant necessary site access, and ensure a safe workspace for our team. Deposits may be required for certain orders, and all payments are due as per our agreed terms. Rest assured, all products come with applicable manufacturer warranties, and our installation services are guaranteed for [[number]] days.
Your responsibilities as a customer
We kindly ask that you provide accurate information for all orders and project specifications. Your cooperation ensures a smooth and efficient service from selection to installation. Please ensure timely payments according to the agreed-upon terms, and review our Return policy for information regarding product returns and refunds.
Returns, refunds, and cancellations
At Marsh Flooring, we want you to be completely satisfied with your purchase. If you need to return an item, please refer to our dedicated Return policy page for detailed instructions on eligibility, timeframes, and the process for refunds or exchanges. We aim to make this process as straightforward as possible, ensuring fairness and transparency for all our customers.
Dispute resolution and governing law
In the unlikely event of a dispute, Marsh Flooring is committed to finding a fair and amicable resolution. We encourage direct communication to address any concerns promptly. All terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. Your satisfaction is our priority, and we strive to ensure every interaction is positive and respectful.